Each client has the right to one moneyback pursuant to our terms and conditions and moneyback policies. No repeated moneybacks are available. No moneyback for related offers, special requests, customization orders, additional or alternate licenses. A delayed payment not processed before order is cancelled is considered a moneyback. A payment made for an order that is later cancelled whether a partial refund is made or not - is considered a moneyback.
Moneyback for HTML websites:
If you request your moneyback before our designer or developer has started work on the project then the full amount is refunded less $250. If you request your moneyback after our designer or developer has started to work on the project, the amount refunded is determined by the time already invested in the progress of the project vs the time remaining pursuant to the total investment.
Moneyback for licensed products:
We offer your moneyback within 30 days after the purchase of any licensed product as long as it has not yet been installed. No moneyback is available after 30 days; however, you can cancel renewable fees anytime.
We warrant that the software substantially operates as described in the applicable program license documentation (not the User Manual as this is substantially a how-to reference and may cover features and functions not included with each and every product level available) for one year after installation. Refer to use license and our tems and conditions for details. (Technical support is not included, except as outlined in support services.)
Moneyback for special offers:
Special offers that we make available from time to time are not refundable as they reflect a discount. Partial refunds for special offers are also not offered.
Marketing and Printing services:
There are no moneyback offers for marketing services or on printing services. The reason is we deal with 3rd party service providers, such as Google and we prepay on your behalf. Google cannot stop the dissemination process quickly, so there is overrun on transmissions and clicks.
Cancellation Fee:
If for any reason an order is cancelled before completion, client is entitled to ask for a refund less the cancellation fee, which is equal to the initial deposit payment, plus the fees that cover labor and expenses provided by company on behalf of client to date. The minimum cancellation fee is $250 per approved project ordered.
Typos, Errors and Corrections:
As with any business, from time to time, we may mistype a statement or make an error in the text of content. We reserve the right to correct typos, errors and descriptions as is needed to report accurate information to our clients. Typos, errors and corrections do not consitute cause for a moneyback. Please refer to our terms and conditions for details.
Support Knowledge Base:
You have access to our online support knowledge base where we post self-help tips and information about products and services you order, including user manuals. |