Rapport Building Techniques for the Work at Home Business
Rapport building techniques are helpful for all business professionals, but especially the work at home business. Home business people compete with highly trained executives in the corporate environment. It gives them leverage to hone their rapport with followers and customers. Here are simple suggestions anyone can adopt.
First, adopt a positive attitude right away. Whether it’s email, a blog post, phone call or in person, make sure your words, tone, and gestures all say the same thing. “I like you!”
In Person Rapport Building
When Person to Person, synchronize your attitude and body movements to those of the other person’s (which makes the person feel comfortable with you–although he or she may not know why); and ask friendly, open-ended questions to show interest. Smile when you talk and when you write emails. Be agreeable. Make a note of people’s names and use their name in your conversations. Last. Listen well.
In sales situations, the hard part is being genuinely interested in what the other person is saying. You have to shut up and really listen to what they are saying. Focus. Be intuitive about their wants and needs. Many business sellers don’t even let their prospect finish what they are saying before they start selling. That’s a good indicator that they weren’t listening, and people like people who listen to them.
The beauty of it is, if you listen successfully, you will never have to worry about running out of things to talk about. Because if you are genuinely listening to what the other person is saying, you naturally discover questions you can ask them to keep the conversation rolling.
For most people, a winning relationship is simple common sense. Just do what mom said. If those pearls of wisdom are buried in the back of your brain, dust them off and bring em out. You know what they are. Do unto others as you want them to do unto you. People will like YOU when they feel that YOU like them.
Here’s a great tip: If you want to make people like you, don’t tell your story. Ask them a question that leads to their story. Be interested in what they are interested in and they will think highly of you.
Step one: Make or sell products people like and want to own… something that solves a problem.
Step two: Market smart… How will anyone know your product exists? Will you use paid advertising, handout your business card or cold call? Will prospects see your Google ad in search results?
You can have the greatest product in the world, but without marketing and advertising no one ever knows about it and that means no sales. You know that’s right. That’s why many people subscribe to our small business marketing coaching services.
You can make people like you… and buy from you. Easily. Polish your personal and business demeanor. Refresh your ability to establish rapport quickly.
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